Open Channels FM: The Power of Customer Support and Building Relationships in SaaS
Strong customer support is key for SaaS success. Building relationships with users and hosting providers boosts satisfaction and can be a powerful marketing tool.
Strong customer support is key for SaaS success. Building relationships with users and hosting providers boosts satisfaction and can be a powerful marketing tool.
Semrush has always been my favorite go-to tool for SEO research. Unfortunately, it comes with a hefty price tag that can’t always be justified, especially for small businesses just getting started. While it’s incredibly powerful, many bloggers simply don’t need to pay a premium for a massive suite of enterprise features they will never use. … Read more
Google has turned 25, which is wow, and they made a cute video about it: Of course I tried to visit the original howtocutapineapple.com site, and unfortunately saw a database error connection. From Archive.org it looks like whoever had that domain made a nice WordPress site.
Transcript [00:00:19] Nathan Wrigley: Welcome to the Jukebox Podcast from WP Tavern. My name is Nathan Wrigley. Jukebox is a podcast which is dedicated to all things WordPress. The people, the events, the plugins, the blocks, the themes, and in this case, block composability, what it is and how it’s shaping WordPress’s future. If you’d … Read more
In this episode, Adam chats with the creators of Independent Analytics, a WordPress plugin focusing on user-friendly, privacy-oriented website stats. They highlight its benefits over Google Analytics and upcoming features.
Looking for the best image optimization plugin for WordPress? To help you choose, we went hands-on with five popular options and ran our own tests. See the results of these tests here.
The Fediverse, shaped by pioneers like Evan Prodromou, evolved from Identica to ActivityPub, fostering decentralization and user control. It contrasts corporate social networks by promoting openness, privacy, and collaborative development for online communities.
I have some “grand theories” of software engineering: I think there are two tribes of engineers that complexify things or simplify things, and they are in eternal conflict. Complexify: Jamstack, headless, Contentstack, Contentful, DXP, DAM, micro-services. Simplify: WordPress, Simplenote, Day One, djbdns, SQLite. Not enough engineers have studied under the code of Daniel J. Bernstein.
If you run a hotel, restaurant, or tour business, you already know how much TripAdvisor reviews can impact your bookings. They build trust, boost visibility, and can be the difference between a casual visitor to your website and a paying customer. When I first tried displaying TripAdvisor reviews on a WordPress website, I realized how … Read more
Make no little plans. They have no magic to stir men’s blood and probably themselves will not be realized. Make big plans; aim high in hope and work, remembering that a noble, logical diagram once recorded will never die, but long after we are gone will be a living thing, asserting itself with ever-growing insistency. … Read more
Since reading the Four Hour Workweek and Tim Ferriss I’ve been a bit of a bio-hacker, always trying weird and new stuff. Today was a new one! I did therapeutic plasma exchange (TPE), also known as plasmapheresis, which supposedly gives you all the benefits of parabiosis without, you know, needing to be a vampire or … Read more